Privacy

Last updated 5 November 2026

Aeyho, based in India, runs this site. Questions about your data go to support@aeyho.com. This is what we collect and why.

What we collect

• Your email address, from Google when you sign in with Google (we ask Google for your email only, not your name, contacts or anything else), or from you when you sign up with email: to create your account and sign you in.
• Your password, if you choose one: we keep only a scrambled form of it (a hash), never the password itself.
• Your subscription, from our payment partner when you pay: your plan, its status and renewal date, and its customer id, to give you your plan and open your billing portal. We never see your card details.
• Rate-limit records: IP addresses of checkout requests and the account behind studio changes, kept for one day.
• Page visits, counted by our hosting provider's analytics: which pages are viewed, the referring site, and your country, browser and device type. It uses no cookies and doesn't identify you or follow you across sites.
• A session cookie that keeps you signed in. No advertising or analytics cookies.
• What you make in the studio: your brands' details, your chats with Aeyho, the photos and clips you upload, research, content plans, scripts and slides, the videos and images made from them, and your posts and their numbers. We keep these to make and post your reels and carousels, and show them only to you.
• Your Instagram connection, if you connect an account: its id, username and account type, an access token (encrypted), and the ids, links and numbers (views, reach, likes, comments, saves, shares) of the reels we post for you.
• Your YouTube connection, if you connect a channel: its id, name and handle, a refresh token from Google (encrypted) that lets us upload the reels you scheduled or approved, and the ids, links and numbers (views, likes, comments) of the Shorts we post for you. We ask Google only for permission to upload videos and to read your channel and its videos. Aeyho uses YouTube API Services; Google's Privacy Policy covers what YouTube itself keeps.
• Usage records: how much writing and rendering each account uses, to keep to plan limits and costs.
• Apps you connect, such as ChatGPT: which app, when you connected it and last used it, and the codes and tokens that let it act for you (kept only as one-way hashes; they last 30 days at most and stop the moment you disconnect).

Who processes it

Our payment partner, the merchant of record (payments and tax), our hosting, database and file storage providers, Google (sign-in, and posting to YouTube when you connect it), the AI model providers that research and write from your brand details, photos and the footage you upload, turn the speech in that footage into text and make voice-overs, our email provider, Meta (posting to Instagram, when you connect it), and OpenAI (when you use Aeyho inside ChatGPT, see below). Each processes data only to provide its service to us. We send your details only to AI providers that don't keep them or use them to train models.

How long we keep it

Your account, brands, reels and subscription records for as long as your account exists, and payment records as tax law requires; files nothing in your account points to any more are deleted within a day or so; rate-limit records for one day. Nightly backups of the database are kept for 14 days, so something you delete can stay in a backup for up to 14 days.

Raw footage you upload to edit, and everything made from it to understand it (text of what's said, frames, measurements), is deleted 30 days after the last change to that reel, or straight away if you cancel. The finished reel, its cover and the list of what was kept and left out stay with your account. Footage is never used to train models.

Instagram data and deleting it

Disconnect Instagram in a brand's settings and we delete its access token at once; reels already posted stay on Instagram. Removing Aeyho from your Instagram account's apps (Settings, then Apps and websites) does the same: Instagram tells us and we delete the connection. To delete everything we hold about you, including posts' numbers, email support@aeyho.com from your account's address; we confirm when it's done.

YouTube data and deleting it

Disconnect YouTube in a brand's settings and we revoke our access with Google and delete the token at once; Shorts already posted stay on YouTube. You can also remove Aeyho from your Google account at myaccount.google.com/permissions; the next time we try to post, we see that and show the channel as disconnected. We use YouTube data only to post your reels and show you their numbers, never for advertising, and we don't share it with anyone else. If you stop using Aeyho, we delete the YouTube data we hold when you delete your account or ask us to.

Using Aeyho in ChatGPT

When you connect Aeyho in ChatGPT, you sign in on aeyho.com and choose Allow. ChatGPT can then see your brands, content plans and reels, add ideas to your plan, and make or change reels with your credits; ChatGPT asks you before anything that uses credits, unless you've told it to always go ahead. It can't post, delete anything, or change your plan or billing, and nothing is sold inside ChatGPT. What ChatGPT receives from us is what it asks for to answer you: your brands' names and details, your ideas and their dates, your reels' titles, captions and status, and your plan and balance. Your reels themselves play from short-lived links that only the reel card sees. Your conversation in ChatGPT, and what we send into it, are covered by OpenAI's privacy policy. Disconnect at any time in Aeyho (your account menu, then Connected apps): ChatGPT stops working with your studio at once. Reels it made stay in your account.

Your rights

Email support@aeyho.com to see, correct, export or delete your data. Deleting your account deletes your brands, reels, Instagram and YouTube connections and connected apps, and ends your plan. You may also complain to your data protection authority.