Terms

Last updated 5 November 2026

These terms cover the Aeyho studio: the service that researches, plans, writes, makes and posts reels and carousels for a brand. Aeyho ("we"), based in India, runs it. Contact: support@aeyho.com.

Plans and payment

• The studio is paid: there's no free plan or trial. You can sign in, describe your brand and have Aeyho read your website without paying; research, plans and reels start once you subscribe to a plan or buy a top-up. Plans are monthly subscriptions and top-ups are one-time purchases, both sold through our payment partner, the merchant of record named at checkout and on your receipt, which handles payment, invoices and sales tax. Its buyer terms, shown at checkout, also apply.
• A subscription renews each month until you cancel. Cancel any time from your account ("Manage subscription"); you keep the plan until the end of the month you paid for. After that nothing new is made or posted, and your brands and reels stay in your account until you delete them. We don't refund part months, except for duplicate charges or where the law requires it.
• Aeyho counts work in credits. Each plan grants credits every month and has a limit on brands; the things Aeyho makes for you (for example a reel, a carousel, research or a content plan) and chatting with Aeyho use credits from your balance, which the app always shows. Monthly credits renew with your plan and don't carry over to the next month.
• A top-up adds credits that last 12 months from the day you buy it and are used after your monthly credits. With top-up credits and no plan, you can use one brand, and every reel waits for your approval.
• When something fails and isn't made, its credits come back to you. Otherwise credits aren't refunded, exchanged for money or moved to another account. When you run out, new research, plans, reels and chat pause until you top up or your plan renews; posts already scheduled still go out. Each thing Aeyho makes uses credits in line with the work it takes, so two reels can use different amounts; your balance in the app is always up to date. Something that fails and isn't made uses none. We may limit unusually heavy use so the service stays fair for everyone.

What the AI makes

• Research, content plans, scripts, captions, voice-overs and videos are made with AI models from third-party providers from what you tell us, your photos and clips, and public web pages.
• AI can be wrong. We tell it to use only facts you gave us or found in public sources, but you should check prices, claims and dates before anything goes out. You can review every step, or approve each post before it's posted.
• As between you and us, what the studio makes for your brand is yours to use, and so are the photos and clips you upload. Similar ideas or wording may come up for other brands; you don't get exclusive rights to an idea or a style.

Your responsibilities

• Only upload photos, clips, logos and music you have the right to use, and only describe businesses or accounts you're allowed to market.
• You need the rights to the footage you upload, including the agreement of people in it.
• You're responsible for what is posted under your name, including posts made on autopilot. If something wrong goes out, you can pause the brand at any time and delete the post on Instagram.
• Follow Instagram's and Meta's terms and the advertising rules where you sell, including saying when a post is paid or sponsored.

What we won't make

We check brands and posts and won't make or post content that is illegal, sexual, hateful or harassing, a scam or impersonation, gambling promotion, or health claims to cure or treat disease. We may stop research or a post that fails the check, and suspend accounts that keep trying.

Made scenes

When you ask for them, Aeyho can make new scenes for a reel with AI video models. Those models come with their makers' rules, so these are part of these terms and you agree to keep to them, and to pass them on to anyone you let use the scenes:

• Say that it's AI. A reel with made scenes comes with a line in its caption saying so. Keep that line, or say the same clearly wherever you post the reel, and leave any marks of AI origin in the video in place.
• Don't use made scenes to break any law, harm or exploit children, spread false information meant to deceive or defraud, or share personal information that could harm someone.
• Don't use them to defame, harass, bully or threaten anyone, or to impersonate a real person or organisation without their agreement, including deepfakes.
• Don't use them for sexually explicit content, graphic violence, self-harm, animal cruelty, hate or violent extremism, or for fraud, spam, malware or attacks on computer systems.
• Don't use them to discriminate against people or groups, to exploit anyone because of their age, circumstances or disability, or in employment, credit, housing or other essential services.
• Don't use them for medical advice, for decisions made without a person that affect someone's legal rights, for law enforcement, justice, immigration or asylum, or for military or weapons purposes.
• Don't use them to train or improve another AI model, to get around a model's safety features or limits, or in a product that competes with the model's maker.

Posting to Instagram

When you connect an Instagram professional account, you allow us to publish the reels and carousels you scheduled or approved (or, on autopilot, the ones in your plan) and to read their views and likes to improve your next plan. You can disconnect at any time from the brand's settings or from Instagram. How we handle this data is in the privacy policy.

Posting to YouTube

When you connect a YouTube channel, you agree to the YouTube Terms of Service and allow us to upload the reels you scheduled or approved (or, on autopilot, the reels in your plan) as Shorts and to read their views and likes. Until Google approves Aeyho, YouTube keeps new uploads private and you choose when to make each one public. You can disconnect at any time from the brand's settings or your Google account. How we handle this data is in the privacy policy.

Using Aeyho in ChatGPT

When you connect Aeyho in ChatGPT, you allow ChatGPT to see your brands, plans and reels, add ideas, and make or change reels with your credits (asking you first, unless you've told it to always go ahead); reels made this way are the same as any other and count against your credits in the same way. ChatGPT is OpenAI's service and its own terms apply to it. You can disconnect at any time in Aeyho (your account menu, then Connected apps). How we handle this data is in the privacy policy.

The service

We work to keep the studio running and posting on time, but it's provided as is: a post can be late or fail because of Instagram, YouTube, our providers or us, and we'll tell you when it does. We may change features or these terms; we'll email you before a change that matters to a paid plan. You can delete your account and everything we keep for it at any time by writing to us.

Liability

To the extent the law allows, we aren't liable for indirect losses, such as lost sales or followers, and our total liability for any claim is limited to what you paid us in the 3 months before it. Nothing here limits rights you have under consumer law that cannot be excluded. Governing law: the laws of India, and the courts at Bangalore, Karnataka have jurisdiction.